How do I contact Technical Support?

If you have checked through the FAQs section and still cannot find an answer to your question or a solution to your issue, then please contact us using our contact form.

We provide email and Internet-based customer support in English during standard business hours:

Monday to Friday (8am to 6pm, Western European Time) except for UK major holidays.

You will usually receive a response within 2 hours during the above times.

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