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References and Resources
You may find the following references and resources helpful:
Training evaluation research and theory:
- Anderson, SB and Ball, S. The Profession and Practice of Program Evaluation, Jossey Bass, San Francisco 1978.
- Anderson, V. Value and Evaluation: from return on investment to return on expectation. Report by University of Portsmouth Business School to CIPD, November 2007.
- Bamberger et al. Shoestring Evaluation: designing impact evaluations under budget, time and data constraints. American Journal of Evaluation 2004; 25; 5.
- Bersin, J. The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches. Pfeiffer, 2008.
- Bramely, P. Evaluating Training Effectiveness, McGraw Hill, London.
- Brinkerhoff, R and Apking, A. High Impact Learning: Strategies for Leveraging Performance and Business Results from Training Investments. Basic Books, 2001.
- Brinkerhoff, R. Telling Training's Story: Evaluation Made Simple, Credible, and Effective. Berrett-Koehler, 2006.
- Jackson, T. Evaluation: relating training to business performance, Kogan Page, London, 1989.
- Hollenbeck, K. A framework for assessing the economic benefits and costs of workplace literacy training. Paper presented at the conference on Workplace Learning: the strategic advantage, Milwaukee, Wisconsin, April 29, 1996.
- Kearns, P. Evaluating the ROI from Learning, Chartered Institute of Personnel and Development., 2005.
- Kirkpatrick, DL. Evaluating training programs: the four levels, Berret-Koehler, San Francisco, 1994.
- Kraiger, K. ‘Decision-based evaluation’ in Kraiger, K ed, Creating, implementing and managing effective training and development, Jossey Bass, San Francisco, 2002.
- Krueger, A and Rouse, C. The effect of workplace education on earnings, turnover, and job performance. Journal of Labor Economics 1998; 16; 61.
- Management Sciences for Health. Assessing the impact of training on staff performance. Management Sciences for Health Electronic Resource Center, 2001.
- Mayne, J. ‘Reporting on outcomes: setting performance expectations and telling performance stories’, The Canadian Journal of Program Evaluation, vol. 19, no. 1, 2004.
- Phillips, J J. Handbook of training evaluation and measurement methods. London: Kogan Page, 1990.
- Phillips, J J. Return on investment in training and performance programs. Houston, TX: Gulf Publishing Company, 1997.
- Rae, W L. How to measure training effectiveness. Aldershot: Gower, 1991.
- Smith, M F. Evaluation: preview of the future #2. American Journal of Evaluation 2001; 22; 281.
- Stufflebeam, D L and Wingate, L A. A self-assessment procedure for use in evaluation training. American Journal of Evaluation 2005; 26; 544.
- Tamkin, P et al. Kirkpatrick and beyond: a review of models of training evaluation. Institute for Employment Studies, 2002. (IES Report no 392)
- Tyson, S and Ward, P. The use of 360 degree feedback technique in the evaluation of management development. Management Learning 2005; 35; 205.
- Walberg, H J & Haertel, G D. The international encyclopaedia of educational evaluation, Pergamon Press, Oxford, 1990.
- Yang, H et al. Multi-level evaluation alignment: an explication of a four-step model. American Journal of Evaluation 2004; 25; 493.
Other websites, guides and practical resources:
- Bee, F and R. Learning Evaluation. Chartered Institute for Personnel and Development, 2006.
- Bramley, P. Evaluation of training – a practical guide. London: British Association for Commercial and Industrial Training (now CIPD), 1986.
- Chartered Institute of Personnel and Development. Aligning learning to the needs of the organisation. CIPD factsheet, January 2008.
- Chartered Institute of Personnel and Development. Evaluation of training. CIPD factsheet, May 2007.
- Chartered Institute of Personnel and Development. Value of learning: assessing and reporting on the value of learning to your organisation. CIPD toolkit, 2007.
- Learning and Development Evaluation Guide (Australian Public Service Commission) www.apsc.gov.au/learn/evaluation.htm
- Parry, S B. Evaluating the impact of training: a collection of tools and techniques. Alexandria, Virginia: ASTD, 1997.
- Scorecard for Skills - US Conference Board website aimed at helping organizations measure and demonstrate the relationship between work-related training and organizational performance. www.scorecardforskills.com
- Training Zone –includes articles and discussions on training impact evaluation www.trainingzone.co.uk
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