References and Resources

You may find the following references and resources helpful:

Training evaluation research and theory:

  • Anderson, SB and Ball, S. The Profession and Practice of Program Evaluation, Jossey Bass, San Francisco 1978.
  • Anderson, V. Value and Evaluation: from return on investment to return on expectation. Report by University of Portsmouth Business School to CIPD, November 2007.
  • Bamberger et al. Shoestring Evaluation: designing impact evaluations under budget, time and data constraints. American Journal of Evaluation 2004; 25; 5.
  • Bersin, J. The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches. Pfeiffer, 2008.
  • Bramely, P. Evaluating Training Effectiveness, McGraw Hill, London.
  • Brinkerhoff, R and Apking, A. High Impact Learning: Strategies for Leveraging Performance and Business Results from Training Investments. Basic Books, 2001.
  • Brinkerhoff, R. Telling Training's Story: Evaluation Made Simple, Credible, and Effective. Berrett-Koehler, 2006.
  • Jackson, T. Evaluation: relating training to business performance, Kogan Page, London, 1989.
  • Hollenbeck, K. A framework for assessing the economic benefits and costs of workplace literacy training. Paper presented at the conference on Workplace Learning: the strategic advantage, Milwaukee, Wisconsin, April 29, 1996.
  • Kearns, P. Evaluating the ROI from Learning, Chartered Institute of Personnel and Development., 2005.
  • Kirkpatrick, DL. Evaluating training programs: the four levels, Berret-Koehler, San Francisco, 1994.
  • Kraiger, K. ‘Decision-based evaluation’ in Kraiger, K ed, Creating, implementing and managing effective training and development, Jossey Bass, San Francisco, 2002.
  • Krueger, A and Rouse, C. The effect of workplace education on earnings, turnover, and job performance. Journal of Labor Economics 1998; 16; 61.
  • Management Sciences for Health. Assessing the impact of training on staff performance. Management Sciences for Health Electronic Resource Center, 2001.
  • Mayne, J. ‘Reporting on outcomes: setting performance expectations and telling performance stories’, The Canadian Journal of Program Evaluation, vol. 19, no. 1, 2004.
  • Phillips, J J. Handbook of training evaluation and measurement methods. London: Kogan Page, 1990.
  • Phillips, J J. Return on investment in training and performance programs. Houston, TX: Gulf Publishing Company, 1997.
  • Rae, W L. How to measure training effectiveness. Aldershot: Gower, 1991.
  • Smith, M F. Evaluation: preview of the future #2. American Journal of Evaluation 2001; 22; 281.
  • Stufflebeam, D L and Wingate, L A. A self-assessment procedure for use in evaluation training. American Journal of Evaluation 2005; 26; 544.
  • Tamkin, P et al. Kirkpatrick and beyond: a review of models of training evaluation. Institute for Employment Studies, 2002. (IES Report no 392)
  • Tyson, S and Ward, P. The use of 360 degree feedback technique in the evaluation of management development. Management Learning 2005; 35; 205.
  • Walberg, H J & Haertel, G D. The international encyclopaedia of educational evaluation, Pergamon Press, Oxford, 1990.
  • Yang, H et al. Multi-level evaluation alignment: an explication of a four-step model. American Journal of Evaluation 2004; 25; 493.

    Other websites, guides and practical resources:

  • Bee, F and R. Learning Evaluation. Chartered Institute for Personnel and Development, 2006.
  • Bramley, P. Evaluation of training – a practical guide. London: British Association for Commercial and Industrial Training (now CIPD), 1986.
  • Chartered Institute of Personnel and Development. Aligning learning to the needs of the organisation. CIPD factsheet, January 2008.
  • Chartered Institute of Personnel and Development. Evaluation of training. CIPD factsheet, May 2007.
  • Chartered Institute of Personnel and Development. Value of learning: assessing and reporting on the value of learning to your organisation. CIPD toolkit, 2007.
  • Learning and Development Evaluation Guide (Australian Public Service Commission) www.apsc.gov.au/learn/evaluation.htm
  • Parry, S B. Evaluating the impact of training: a collection of tools and techniques. Alexandria, Virginia: ASTD, 1997.
  • Scorecard for Skills -  US Conference Board website aimed at helping organizations measure and demonstrate the relationship between work-related training and organizational performance. www.scorecardforskills.com
  • Training Zone –includes articles and discussions on training impact evaluation www.trainingzone.co.uk

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